Service provider
This case study reviews the drivers of reform, the operationalization of the new model, and the role of the Isoko y’Ubuzima Project in shaping implementation. It highlights lessons for policy and practice on professionalizing rural water services, ensuring sustainability, and accelerating progress toward universal access.
This technical note outlines how the Isoko y’Ubuzima project in Rwanda successfully reduced non‑revenue water through district metered areas, improved metering and data systems, operator training, and community engagement, while highlighting results, challenges, and lessons for national scale‑up.
A technical note on a study of private operator’s non-revenue water (NRW) and metering of bulk water supplies in Rulindo and Gicumbi Districts, Rwanda from April to June 2025.
With the objective of capacity building at scale for system strengthening, a digital platform has been introduced in Birbhum by Water For People India in partnership with our technical partner ‘SOCION’. The platform is a tool to provide digital solutions for the service providers and increases overall governance and participation. The platform was applied in…
Summary of the system strengthening case study from Asuncion, Peru. Read the full research: Asuncion Case Study
A paper that addresses the gaps and opportunities in the introduction of local sanitation businesses called Points of Purchase (POPs) in supply chains in India as part of Water For People’s objectives to increase accessibility to household toilets, achieve reliable sanitation services, and sustainable development of the market system.
Una muestra de Honduras de la herramienta AQuéCosto de Water For People. AQuéCosto permite a los prestadores de servicio evaluar sus ingresos y gastos, incluidos los costos de operación y mantenimiento (O&M) requeridos y los eventuales costos de reemplazo basados en la vida útil y considerando las tasas de inflación y de crecimiento. Esta herramienta…
Two samples from Uganda of Water For People’s AtWhatCost tool (for water points and piped schemes). AtWhatCost allows service providers to evaluate their income and expenses, including the required operation and maintenance (O&M) costs and eventual replacement costs based on useful life and considering inflation and growth rates. This tool helps service providers set an…
Reglamento Social de Desarrollo Comunitario del Sector de Agua Potable y Saneamiento en Bolivia