Turning Water Losses into Service Gains: Lessons from Rwanda’s Rural Water Operators

This learning paper from the Isoko y’Ubuzima project documents how Rwanda’s rural water operators significantly reduced non-revenue water and improved service sustainability by combining technical solutions with strengthened capacity, incentives, and accountability.

Authors: C. Ndungutse, L.P. Habimpano, S. Mugabo, I. Ndagijimana, and A. Libey. Version: June 2026